DESERT HAVEN CARE CENTER
2645 EAST THOMAS ROAD
PHOENIX AZ 85016
Phone: 6029568000
Abuse icon For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Arizona average: 2.3 star lower (3.3), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Phoenix average: 2.2 star lower (3.2), below average
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 115 |
| Average residents per day | 81.5 |
| Occupancy | 71% |
| Ownership | For profit - Limited Liability company |
| County | Maricopa |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1975-02-04 |
| CMS certification number (CCN) | 035062 |
| Health deficiencies in the latest inspection cycle | 11 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 6.53 |
| Reported total nurse staffing hours per resident per day | 5.01 |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 3 |
| Fines (total value) | $67,818 |
| Payment denials | 0 |
| Total penalties | 3 |
Other nursing homes in Phoenix
Compare this facility with others in the same city, highest rated first.
Questions to ask DESERT HAVEN CARE CENTER
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
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Is DESERT HAVEN CARE CENTER highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 3, and quality measures 3.
How many beds does DESERT HAVEN CARE CENTER have?
CMS certifies 115 beds; the facility reports an average of 81.5 residents per day (about 71% occupancy).
Does DESERT HAVEN CARE CENTER have any fines or citations?
Yes. CMS records $67,818 in fines and 0 payment denials for this facility.
Has DESERT HAVEN CARE CENTER been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.