HAVEN OF PHOENIX

4202 NORTH 20TH AVENUE
PHOENIX AZ 85015
Phone: 6022643824

Abuse icon For profit - Corporation

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
3/5
Average
Overall rating3/5
Health inspections2/5
Staffing3/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality4/5
  • Overall rating vs. the Arizona average: 0.3 star lower (3.3), below average
  • Overall rating vs. the national average: level with the average (3.0)
  • Overall rating vs. the Phoenix average: 0.2 star lower (3.2), below average

CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds114
Average residents per day106.9
Occupancy94%
OwnershipFor profit - Corporation
ChainHAVEN HEALTH (20 facilities)
CountyMaricopa
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid1985-06-24
CMS certification number (CCN)035107
Health deficiencies in the latest inspection cycle8

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day3.38
Reported total nurse staffing hours per resident per day3.23
Registered nurse turnover41.7%
Total nursing staff turnover37.4%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)1
Fines (total value)$8,278
Payment denials0
Total penalties1
This facility has $8,278 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask HAVEN OF PHOENIX

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

Estimate nursing home costs in Arizona Compare all Arizona facilities

Is HAVEN OF PHOENIX highly rated?

CMS rates it 3 out of 5 overall, which CMS labels "Average". Health inspections rate 2, staffing 3, and quality measures 5.

How many beds does HAVEN OF PHOENIX have?

CMS certifies 114 beds; the facility reports an average of 106.9 residents per day (about 94% occupancy).

Does HAVEN OF PHOENIX have any fines or citations?

Yes. CMS records $8,278 in fines and 0 payment denials for this facility.

Has HAVEN OF PHOENIX been cited for abuse?

CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.