DEPT OF STATE HOSPITALS - METROPOLITAN SNF

11401 SOUTH BLOOMFIELD AVENUE
NORWALK CA 90650
Phone: 5628637011

Abuse icon Special Focus watch list Government - State

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
2/5
Below average
Overall rating2/5
Health inspections1/5
Staffing5/5
Quality measures2/5
Long-stay quality2/5
Short-stay qualityNot rated
  • Overall rating vs. the California average: 1.2 star lower (3.2), below average
  • Overall rating vs. the national average: 1.0 star lower (3.0), below average
  • Overall rating vs. the Norwalk average: 0.6 star higher (1.4), above average

CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds102
Average residents per day56.0
Occupancy55%
OwnershipGovernment - State
CountyLos Angeles
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid1998-08-13
CMS certification number (CCN)555731
Health deficiencies in the latest inspection cycle23

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day9.52
Reported total nurse staffing hours per resident per day9.80
Registered nurse turnover24.0%
Total nursing staff turnover22.6%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)3
Fines (total value)$135,767
Payment denials1
Total penalties4
This facility has $135,767 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask DEPT OF STATE HOSPITALS - METROPOLITAN SNF

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

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Is DEPT OF STATE HOSPITALS - METROPOLITAN SNF highly rated?

CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 1, staffing 5, and quality measures 2.

How many beds does DEPT OF STATE HOSPITALS - METROPOLITAN SNF have?

CMS certifies 102 beds; the facility reports an average of 56.0 residents per day (about 55% occupancy).

Does DEPT OF STATE HOSPITALS - METROPOLITAN SNF have any fines or citations?

Yes. CMS records $135,767 in fines and 1 payment denials for this facility.

Has DEPT OF STATE HOSPITALS - METROPOLITAN SNF been cited for abuse?

CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.