BICKFORD HEALTH CARE CENTER
14 MAIN STREET
WINDSOR LOCKS CT 06096
Phone: 8606234351
Abuse icon Special Focus watch list Non profit - Other
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Connecticut average: 2.0 star lower (3.0), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Windsor Locks average: level with the average (1.0)
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 48 |
| Average residents per day | 37.3 |
| Occupancy | 78% |
| Ownership | Non profit - Other |
| County | Capitol |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1991-10-01 |
| CMS certification number (CCN) | 075358 |
| Health deficiencies in the latest inspection cycle | 47 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 3 |
| Fines (total value) | $122,338 |
| Payment denials | 1 |
| Total penalties | 4 |
Questions to ask BICKFORD HEALTH CARE CENTER
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Connecticut Compare all Connecticut facilities
Is BICKFORD HEALTH CARE CENTER highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 1, and quality measures 3.
How many beds does BICKFORD HEALTH CARE CENTER have?
CMS certifies 48 beds; the facility reports an average of 37.3 residents per day (about 78% occupancy).
Does BICKFORD HEALTH CARE CENTER have any fines or citations?
Yes. CMS records $122,338 in fines and 1 payment denials for this facility.
Has BICKFORD HEALTH CARE CENTER been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.