ARC AT NORMAL
509 NORTH ADELAIDE
NORMAL IL 61761
Phone: 3094527468
Abuse icon For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Illinois average: 1.5 star lower (2.5), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Normal average: 0.7 star lower (1.7), below average
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 141 |
| Average residents per day | 113.9 |
| Occupancy | 81% |
| Ownership | For profit - Limited Liability company |
| Chain | ARCADIA CARE (25 facilities) |
| County | Mc Lean |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1992-08-01 |
| CMS certification number (CCN) | 145732 |
| Health deficiencies in the latest inspection cycle | 24 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 2.17 |
| Reported total nurse staffing hours per resident per day | 2.81 |
| Registered nurse turnover | 30.8% |
| Total nursing staff turnover | 40.0% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 2 |
| Fines (total value) | $62,192 |
| Payment denials | 2 |
| Total penalties | 4 |
Other nursing homes in Normal
Compare this facility with others in the same city, highest rated first.
Questions to ask ARC AT NORMAL
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Illinois Compare all Illinois facilities
Is ARC AT NORMAL highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 2, staffing 1, and quality measures 2.
How many beds does ARC AT NORMAL have?
CMS certifies 141 beds; the facility reports an average of 113.9 residents per day (about 81% occupancy).
Does ARC AT NORMAL have any fines or citations?
Yes. CMS records $62,192 in fines and 2 payment denials for this facility.
Has ARC AT NORMAL been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.