WILLOWS OF NEW CASTLE
1023 N 20TH ST
NEW CASTLE IN 47362
Phone: 7655299694
For profit - Corporation
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Indiana average: 1.1 star lower (3.1), below average
- Overall rating vs. the national average: 1.0 star lower (3.0), below average
- Overall rating vs. the New Castle average: 0.4 star lower (2.4), below average
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 95 |
| Average residents per day | 60.2 |
| Occupancy | 63% |
| Ownership | For profit - Corporation |
| County | Henry |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1969-03-14 |
| CMS certification number (CCN) | 155089 |
| Health deficiencies in the latest inspection cycle | 7 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.03 |
| Reported total nurse staffing hours per resident per day | 3.75 |
| Registered nurse turnover | 81.3% |
| Total nursing staff turnover | 58.8% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 0 |
| Fines (total value) | $0 |
| Payment denials | 0 |
| Total penalties | 0 |
Other nursing homes in New Castle
Compare this facility with others in the same city, highest rated first.
Questions to ask WILLOWS OF NEW CASTLE
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Indiana Compare all Indiana facilities
Is WILLOWS OF NEW CASTLE highly rated?
CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 3, staffing 1, and quality measures 2.
How many beds does WILLOWS OF NEW CASTLE have?
CMS certifies 95 beds; the facility reports an average of 60.2 residents per day (about 63% occupancy).
Does WILLOWS OF NEW CASTLE have any fines or citations?
No federal civil money penalties are recorded for this facility in the current CMS data.
Has WILLOWS OF NEW CASTLE been cited for abuse?
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.