Hillcrest Health Care Center
2121 Avenue L
Hawarden IA 51023
Phone: 7125511074
Abuse icon For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Iowa average: 2.1 star lower (3.1), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Hawarden average: level with the average (1.0)
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 64 |
| Average residents per day | 53.6 |
| Occupancy | 84% |
| Ownership | For profit - Limited Liability company |
| Chain | THE ENSIGN GROUP (344 facilities) |
| County | Sioux |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1994-11-16 |
| CMS certification number (CCN) | 165245 |
| Health deficiencies in the latest inspection cycle | 27 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.79 |
| Reported total nurse staffing hours per resident per day | 3.11 |
| Registered nurse turnover | 80.0% |
| Total nursing staff turnover | 75.0% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 3 |
| Fines (total value) | $130,305 |
| Payment denials | 1 |
| Total penalties | 4 |
Questions to ask Hillcrest Health Care Center
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Iowa Compare all Iowa facilities
Is Hillcrest Health Care Center highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 2, and quality measures 3.
How many beds does Hillcrest Health Care Center have?
CMS certifies 64 beds; the facility reports an average of 53.6 residents per day (about 84% occupancy).
Does Hillcrest Health Care Center have any fines or citations?
Yes. CMS records $130,305 in fines and 1 payment denials for this facility.
Has Hillcrest Health Care Center been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.