Regency Care Center
815 High Road
Norwalk IA 50211
Phone: 5159814269
Abuse icon For profit - Corporation Changed ownership in 12 months
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Iowa average: 2.1 star lower (3.1), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Norwalk average: 1.0 star lower (2.0), below average
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 101 |
| Average residents per day | 67.2 |
| Occupancy | 67% |
| Ownership | For profit - Corporation |
| Chain | CAMPBELL STREET SERVICES (24 facilities) |
| County | Warren |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1998-09-22 |
| CMS certification number (CCN) | 165399 |
| Health deficiencies in the latest inspection cycle | 15 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.01 |
| Reported total nurse staffing hours per resident per day | 3.15 |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 2 |
| Fines (total value) | $109,892 |
| Payment denials | 0 |
| Total penalties | 2 |
Other nursing homes in Norwalk
Compare this facility with others in the same city, highest rated first.
Questions to ask Regency Care Center
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Iowa Compare all Iowa facilities
Is Regency Care Center highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 1, and quality measures 3.
How many beds does Regency Care Center have?
CMS certifies 101 beds; the facility reports an average of 67.2 residents per day (about 67% occupancy).
Does Regency Care Center have any fines or citations?
Yes. CMS records $109,892 in fines and 0 payment denials for this facility.
Has Regency Care Center been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.