CHARLENE MANOR EXTENDED CARE FACILITY
130 COLRAIN ROAD
GREENFIELD MA 01301
Phone: 4137743724
Non profit - Corporation
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Massachusetts average: 1.0 star lower (3.0), below average
- Overall rating vs. the national average: 1.0 star lower (3.0), below average
- Overall rating vs. the Greenfield average: level with the average (2.0)
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 123 |
| Average residents per day | 115.4 |
| Occupancy | 94% |
| Ownership | Non profit - Corporation |
| Chain | INTEGRITUS HEALTHCARE (14 facilities) |
| County | Franklin |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1988-11-22 |
| CMS certification number (CCN) | 225304 |
| Health deficiencies in the latest inspection cycle | 1 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.92 |
| Reported total nurse staffing hours per resident per day | 3.75 |
| Registered nurse turnover | 40.9% |
| Total nursing staff turnover | 50.7% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 4 |
| Fines (total value) | $117,930 |
| Payment denials | 0 |
| Total penalties | 4 |
Other nursing homes in Greenfield
Compare this facility with others in the same city, highest rated first.
Questions to ask CHARLENE MANOR EXTENDED CARE FACILITY
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
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Is CHARLENE MANOR EXTENDED CARE FACILITY highly rated?
CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 2, staffing 3, and quality measures 3.
How many beds does CHARLENE MANOR EXTENDED CARE FACILITY have?
CMS certifies 123 beds; the facility reports an average of 115.4 residents per day (about 94% occupancy).
Does CHARLENE MANOR EXTENDED CARE FACILITY have any fines or citations?
Yes. CMS records $117,930 in fines and 0 payment denials for this facility.
Has CHARLENE MANOR EXTENDED CARE FACILITY been cited for abuse?
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.