MISSION CARE AT HOLYOKE
35 HOLY FAMILY ROAD
HOLYOKE MA 01040
Phone: 4135323246
Abuse icon For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Massachusetts average: 2.0 star lower (3.0), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Holyoke average: 2.3 star lower (3.3), below average
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 125 |
| Average residents per day | 119.7 |
| Occupancy | 96% |
| Ownership | For profit - Limited Liability company |
| Chain | ICARE HEALTH NETWORK (12 facilities) |
| County | Hampden |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1990-07-01 |
| CMS certification number (CCN) | 225480 |
| Health deficiencies in the latest inspection cycle | 16 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.57 |
| Reported total nurse staffing hours per resident per day | 3.69 |
| Registered nurse turnover | 30.8% |
| Total nursing staff turnover | 44.8% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 2 |
| Fines (total value) | $27,343 |
| Payment denials | 0 |
| Total penalties | 2 |
Other nursing homes in Holyoke
Compare this facility with others in the same city, highest rated first.
Questions to ask MISSION CARE AT HOLYOKE
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
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Is MISSION CARE AT HOLYOKE highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 3, and quality measures 3.
How many beds does MISSION CARE AT HOLYOKE have?
CMS certifies 125 beds; the facility reports an average of 119.7 residents per day (about 96% occupancy).
Does MISSION CARE AT HOLYOKE have any fines or citations?
Yes. CMS records $27,343 in fines and 0 payment denials for this facility.
Has MISSION CARE AT HOLYOKE been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.