HERITAGE CARE CENTER
4401 NORTH HANLEY ROAD
SAINT LOUIS MO 63134
Phone: 3145217471
Abuse icon Special Focus watch list For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Missouri average: 1.5 star lower (2.5), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Saint Louis average: 0.9 star lower (1.9), below average
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 120 |
| Average residents per day | 106.4 |
| Occupancy | 89% |
| Ownership | For profit - Limited Liability company |
| Chain | RELIANT CARE MANAGEMENT (34 facilities) |
| County | St. Louis |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1993-06-21 |
| CMS certification number (CCN) | 265534 |
| Health deficiencies in the latest inspection cycle | 24 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 1.74 |
| Reported total nurse staffing hours per resident per day | 1.85 |
| Registered nurse turnover | 100.0% |
| Total nursing staff turnover | 75.0% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 6 |
| Fines (total value) | $396,248 |
| Payment denials | 3 |
| Total penalties | 9 |
Other nursing homes in Saint Louis
Compare this facility with others in the same city, highest rated first.
Questions to ask HERITAGE CARE CENTER
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Missouri Compare all Missouri facilities
Is HERITAGE CARE CENTER highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 1, and quality measures 4.
How many beds does HERITAGE CARE CENTER have?
CMS certifies 120 beds; the facility reports an average of 106.4 residents per day (about 89% occupancy).
Does HERITAGE CARE CENTER have any fines or citations?
Yes. CMS records $396,248 in fines and 3 payment denials for this facility.
Has HERITAGE CARE CENTER been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.