St. Ann's Community

1500 Portland Avenue
Rochester NY 14621
Phone: 5856976000

Non profit - Other

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
4/5
Above average
Overall rating4/5
Health inspections4/5
Staffing4/5
Quality measures4/5
Long-stay quality3/5
Short-stay quality5/5
  • Overall rating vs. the New York average: 1.0 star higher (3.0), above average
  • Overall rating vs. the national average: 1.0 star higher (3.0), above average
  • Overall rating vs. the Rochester average: 1.1 star higher (2.9), above average

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds470
Average residents per day366.1
Occupancy78%
OwnershipNon profit - Other
CountyMonroe
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid1967-01-01
CMS certification number (CCN)335081
Health deficiencies in the latest inspection cycle3

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day4.63
Reported total nurse staffing hours per resident per day3.98
Registered nurse turnover31.1%
Total nursing staff turnover38.9%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)1
Fines (total value)$51,301
Payment denials0
Total penalties1
This facility has $51,301 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask St. Ann's Community

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

Estimate nursing home costs in New York Compare all New York facilities

Is St. Ann's Community highly rated?

CMS rates it 4 out of 5 overall, which CMS labels "Above average". Health inspections rate 4, staffing 4, and quality measures 4.

How many beds does St. Ann's Community have?

CMS certifies 470 beds; the facility reports an average of 366.1 residents per day (about 78% occupancy).

Does St. Ann's Community have any fines or citations?

Yes. CMS records $51,301 in fines and 0 payment denials for this facility.

Has St. Ann's Community been cited for abuse?

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.