Pavilion Health Center at Brightmore

10011 Providence Road West
Charlotte NC 28277
Phone: 9802458500

For profit - Limited Liability company

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
2/5
Below average
Overall rating2/5
Health inspections2/5
Staffing3/5
Quality measures3/5
Long-stay quality5/5
Short-stay quality2/5
  • Overall rating vs. the North Carolina average: 0.9 star lower (2.9), below average
  • Overall rating vs. the national average: 1.0 star lower (3.0), below average
  • Overall rating vs. the Charlotte average: 0.5 star lower (2.5), below average

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds108
Average residents per day102.5
Occupancy95%
OwnershipFor profit - Limited Liability company
ChainLIBERTY SENIOR LIVING (37 facilities)
CountyMecklenburg
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid2014-03-20
CMS certification number (CCN)345563
Health deficiencies in the latest inspection cycle7

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day3.69
Reported total nurse staffing hours per resident per day3.32
Registered nurse turnover33.3%
Total nursing staff turnover40.0%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)2
Fines (total value)$103,435
Payment denials0
Total penalties2
This facility has $103,435 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask Pavilion Health Center at Brightmore

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

Estimate nursing home costs in North Carolina Compare all North Carolina facilities

Is Pavilion Health Center at Brightmore highly rated?

CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 2, staffing 3, and quality measures 3.

How many beds does Pavilion Health Center at Brightmore have?

CMS certifies 108 beds; the facility reports an average of 102.5 residents per day (about 95% occupancy).

Does Pavilion Health Center at Brightmore have any fines or citations?

Yes. CMS records $103,435 in fines and 0 payment denials for this facility.

Has Pavilion Health Center at Brightmore been cited for abuse?

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.