Tsali Care Center
267 Tsali Care Way
Cherokee NC 28719
Phone: 8284975048
Special Focus watch list Non profit - Corporation
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the North Carolina average: 0.9 star lower (2.9), below average
- Overall rating vs. the national average: 1.0 star lower (3.0), below average
- Overall rating vs. the Cherokee average: level with the average (2.0)
CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 100 |
| Average residents per day | 77.9 |
| Occupancy | 78% |
| Ownership | Non profit - Corporation |
| County | Swain |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1996-04-18 |
| CMS certification number (CCN) | 345475 |
| Health deficiencies in the latest inspection cycle | 26 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 7.64 |
| Reported total nurse staffing hours per resident per day | 6.14 |
| Registered nurse turnover | 31.3% |
| Total nursing staff turnover | 47.2% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 4 |
| Fines (total value) | $157,555 |
| Payment denials | 1 |
| Total penalties | 5 |
Questions to ask Tsali Care Center
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in North Carolina Compare all North Carolina facilities
Is Tsali Care Center highly rated?
CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 1, staffing 5, and quality measures 2.
How many beds does Tsali Care Center have?
CMS certifies 100 beds; the facility reports an average of 77.9 residents per day (about 78% occupancy).
Does Tsali Care Center have any fines or citations?
Yes. CMS records $157,555 in fines and 1 payment denials for this facility.
Has Tsali Care Center been cited for abuse?
CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.