Vero Health & Rehab of Sylva
417 Cloverdale Road
Sylva NC 28779
Phone: 8286311600
Special Focus watch list For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the North Carolina average: 1.9 star lower (2.9), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Sylva average: 1.5 star lower (2.5), below average
CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 106 |
| Average residents per day | 91.0 |
| Occupancy | 86% |
| Ownership | For profit - Limited Liability company |
| Chain | REGIONAL HEALTH PROPERTIES (5 facilities) |
| County | Jackson |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1989-05-10 |
| CMS certification number (CCN) | 345302 |
| Health deficiencies in the latest inspection cycle | 7 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.58 |
| Reported total nurse staffing hours per resident per day | 3.74 |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 4 |
| Fines (total value) | $359,818 |
| Payment denials | 2 |
| Total penalties | 6 |
Other nursing homes in Sylva
Compare this facility with others in the same city, highest rated first.
Questions to ask Vero Health & Rehab of Sylva
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in North Carolina Compare all North Carolina facilities
Is Vero Health & Rehab of Sylva highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 2, and quality measures 2.
How many beds does Vero Health & Rehab of Sylva have?
CMS certifies 106 beds; the facility reports an average of 91.0 residents per day (about 86% occupancy).
Does Vero Health & Rehab of Sylva have any fines or citations?
Yes. CMS records $359,818 in fines and 2 payment denials for this facility.
Has Vero Health & Rehab of Sylva been cited for abuse?
CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.