PILOT BUTTE REHABILITATION CENTER
1876 NE HIGHWAY 20
BEND OR 97701
Phone: 5413825531
Abuse icon For profit - Corporation
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Oregon average: 2.1 star lower (3.1), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the Bend average: 2.7 star lower (3.7), below average
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 74 |
| Average residents per day | 40.9 |
| Occupancy | 55% |
| Ownership | For profit - Corporation |
| Chain | REGENCY PACIFIC MANAGEMENT (27 facilities) |
| County | Deschutes |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1978-05-01 |
| CMS certification number (CCN) | 385138 |
| Health deficiencies in the latest inspection cycle | 13 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 5.27 |
| Reported total nurse staffing hours per resident per day | 4.89 |
| Registered nurse turnover | 27.3% |
| Total nursing staff turnover | 50.8% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 1 |
| Fines (total value) | $8,827 |
| Payment denials | 0 |
| Total penalties | 1 |
Other nursing homes in Bend
Compare this facility with others in the same city, highest rated first.
Questions to ask PILOT BUTTE REHABILITATION CENTER
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
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Is PILOT BUTTE REHABILITATION CENTER highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 4, and quality measures 3.
How many beds does PILOT BUTTE REHABILITATION CENTER have?
CMS certifies 74 beds; the facility reports an average of 40.9 residents per day (about 55% occupancy).
Does PILOT BUTTE REHABILITATION CENTER have any fines or citations?
Yes. CMS records $8,827 in fines and 0 payment denials for this facility.
Has PILOT BUTTE REHABILITATION CENTER been cited for abuse?
CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles.