HIGHLANDS HEALTH AND REHABILITATION CENTER
3549 NORRISWOOD
MEMPHIS TN 38111
Phone: 9013257820
For profit - Corporation
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Tennessee average: 1.0 star lower (3.0), below average
- Overall rating vs. the national average: 1.0 star lower (3.0), below average
- Overall rating vs. the Memphis average: 0.6 star lower (2.6), below average
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 180 |
| Average residents per day | 157.6 |
| Occupancy | 88% |
| Ownership | For profit - Corporation |
| Chain | CHAMPION CARE (22 facilities) |
| County | Shelby |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1984-06-25 |
| CMS certification number (CCN) | 445165 |
| Health deficiencies in the latest inspection cycle | 8 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.09 |
| Reported total nurse staffing hours per resident per day | 3.22 |
| Registered nurse turnover | 50.0% |
| Total nursing staff turnover | 53.6% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 1 |
| Fines (total value) | $22,925 |
| Payment denials | 0 |
| Total penalties | 1 |
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3/5113 bedsCompare →Questions to ask HIGHLANDS HEALTH AND REHABILITATION CENTER
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
Estimate nursing home costs in Tennessee Compare all Tennessee facilities
Is HIGHLANDS HEALTH AND REHABILITATION CENTER highly rated?
CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 2, staffing 2, and quality measures 3.
How many beds does HIGHLANDS HEALTH AND REHABILITATION CENTER have?
CMS certifies 180 beds; the facility reports an average of 157.6 residents per day (about 88% occupancy).
Does HIGHLANDS HEALTH AND REHABILITATION CENTER have any fines or citations?
Yes. CMS records $22,925 in fines and 0 payment denials for this facility.
Has HIGHLANDS HEALTH AND REHABILITATION CENTER been cited for abuse?
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.