Normandy Terrace Nursing & Rehabilitation Center
841 Rice Road
San Antonio TX 78220
Phone: 2106480101
Special Focus watch list For profit - Limited Liability company
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Texas average: 1.7 star lower (2.7), below average
- Overall rating vs. the national average: 2.0 star lower (3.0), below average
- Overall rating vs. the San Antonio average: 1.3 star lower (2.3), below average
CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 320 |
| Average residents per day | 110.4 |
| Occupancy | 34% |
| Ownership | For profit - Limited Liability company |
| Chain | CREATIVE SOLUTIONS IN HEALTHCARE (149 facilities) |
| County | Bexar |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 2000-03-16 |
| CMS certification number (CCN) | 675823 |
| Health deficiencies in the latest inspection cycle | 32 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 3.36 |
| Reported total nurse staffing hours per resident per day | 3.01 |
| Registered nurse turnover | 92.9% |
| Total nursing staff turnover | 95.8% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 6 |
| Fines (total value) | $349,006 |
| Payment denials | 0 |
| Total penalties | 6 |
Other nursing homes in San Antonio
Compare this facility with others in the same city, highest rated first.
Questions to ask Normandy Terrace Nursing & Rehabilitation Center
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
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Is Normandy Terrace Nursing & Rehabilitation Center highly rated?
CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 1, and quality measures 3.
How many beds does Normandy Terrace Nursing & Rehabilitation Center have?
CMS certifies 320 beds; the facility reports an average of 110.4 residents per day (about 34% occupancy).
Does Normandy Terrace Nursing & Rehabilitation Center have any fines or citations?
Yes. CMS records $349,006 in fines and 0 payment denials for this facility.
Has Normandy Terrace Nursing & Rehabilitation Center been cited for abuse?
CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.