The Healthcare Resort of Plano

3325 West Plano Parkway
Plano TX 75075
Phone: 9723790000

Non profit - Other

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
3/5
Average
Overall rating3/5
Health inspections3/5
Staffing2/5
Quality measures3/5
Long-stay quality2/5
Short-stay quality4/5
  • Overall rating vs. the Texas average: 0.3 star higher (2.7), above average
  • Overall rating vs. the national average: level with the average (3.0)
  • Overall rating vs. the Plano average: level with the average (3.0)

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds70
Average residents per day64.7
Occupancy92%
OwnershipNon profit - Other
ChainTHE ENSIGN GROUP (344 facilities)
CountyCollin
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid2016-05-12
CMS certification number (CCN)676395
Health deficiencies in the latest inspection cycle7

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day3.26
Reported total nurse staffing hours per resident per day3.82
Registered nurse turnover50.0%
Total nursing staff turnover54.8%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)2
Fines (total value)$16,438
Payment denials1
Total penalties3
This facility has $16,438 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask The Healthcare Resort of Plano

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

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Is The Healthcare Resort of Plano highly rated?

CMS rates it 3 out of 5 overall, which CMS labels "Average". Health inspections rate 3, staffing 2, and quality measures 3.

How many beds does The Healthcare Resort of Plano have?

CMS certifies 70 beds; the facility reports an average of 64.7 residents per day (about 92% occupancy).

Does The Healthcare Resort of Plano have any fines or citations?

Yes. CMS records $16,438 in fines and 1 payment denials for this facility.

Has The Healthcare Resort of Plano been cited for abuse?

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.