The Heights of North Houston

303 Hollow Tree Lane
Houston TX 77090
Phone: 8327058700

For profit - Corporation

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
2/5
Below average
Overall rating2/5
Health inspections2/5
Staffing2/5
Quality measures4/5
Long-stay quality4/5
Short-stay quality4/5
  • Overall rating vs. the Texas average: 0.7 star lower (2.7), below average
  • Overall rating vs. the national average: 1.0 star lower (3.0), below average
  • Overall rating vs. the Houston average: 0.6 star lower (2.6), below average

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds131
Average residents per day94.1
Occupancy72%
OwnershipFor profit - Corporation
ChainTOUCHSTONE COMMUNITIES (25 facilities)
CountyHarris
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid2014-01-23
CMS certification number (CCN)676356
Health deficiencies in the latest inspection cycle9

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day3.39
Reported total nurse staffing hours per resident per day3.31
Registered nurse turnover50.0%
Total nursing staff turnover48.2%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)2
Fines (total value)$31,541
Payment denials1
Total penalties3
This facility has $31,541 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask The Heights of North Houston

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

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Is The Heights of North Houston highly rated?

CMS rates it 2 out of 5 overall, which CMS labels "Below average". Health inspections rate 2, staffing 2, and quality measures 4.

How many beds does The Heights of North Houston have?

CMS certifies 131 beds; the facility reports an average of 94.1 residents per day (about 72% occupancy).

Does The Heights of North Houston have any fines or citations?

Yes. CMS records $31,541 in fines and 1 payment denials for this facility.

Has The Heights of North Houston been cited for abuse?

CMS does not record an abuse citation or Special Focus designation for this facility in the current data.