Whispering Pines Lodge

2131 Alpine Road
Longview TX 75601
Phone: 9037578786

Abuse icon Special Focus watch list For profit - Corporation

Official CMS provider data, processing date 2026-09-01. Not an endorsement.

CMS overall rating
1/5
Much below average
Overall rating1/5
Health inspections1/5
Staffing1/5
Quality measures2/5
Long-stay quality3/5
Short-stay quality1/5
  • Overall rating vs. the Texas average: 1.7 star lower (2.7), below average
  • Overall rating vs. the national average: 2.0 star lower (3.0), below average
  • Overall rating vs. the Longview average: 0.7 star lower (1.7), below average

CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.

Facility details

Size, ownership, and inspection history as reported to CMS.

Certified beds116
Average residents per day66.9
Occupancy58%
OwnershipFor profit - Corporation
ChainCREATIVE SOLUTIONS IN HEALTHCARE (149 facilities)
CountyGregg
Provider typeMedicare and Medicaid
First certified for Medicare & Medicaid1994-09-21
CMS certification number (CCN)675386
Health deficiencies in the latest inspection cycle25

Staffing and turnover

Staffing hours and turnover are among the most predictive measures CMS publishes.

Adjusted total nurse staffing hours per resident per day3.69
Reported total nurse staffing hours per resident per day3.42
Registered nurse turnover100.0%
Total nursing staff turnover97.3%
Resident and family councilNo

Fines and penalties

Civil money penalties and payment denials on record, as published by CMS.

Fines (count)7
Fines (total value)$494,425
Payment denials0
Total penalties7
This facility has $494,425 in federal fines on record. Penalties are not proof of poor care on any given day, but a pattern of fines and inspections is the strongest public signal of a compliance record.

Questions to ask Whispering Pines Lodge

  • What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
  • How many residents were transferred to hospital in the last year, and for what reasons?
  • What was cited at the most recent inspection, and what has changed since?
  • Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
  • What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?

Estimate nursing home costs in Texas Compare all Texas facilities

Is Whispering Pines Lodge highly rated?

CMS rates it 1 out of 5 overall, which CMS labels "Much below average". Health inspections rate 1, staffing 1, and quality measures 2.

How many beds does Whispering Pines Lodge have?

CMS certifies 116 beds; the facility reports an average of 66.9 residents per day (about 58% occupancy).

Does Whispering Pines Lodge have any fines or citations?

Yes. CMS records $494,425 in fines and 0 payment denials for this facility.

Has Whispering Pines Lodge been cited for abuse?

CMS records a substantiated abuse citation for this facility in the most recent three inspection cycles. CMS lists this facility as a candidate for its Special Focus Facility program, which targets homes with a persistent record of poor quality.