Complete Care at Hales Corners
9449 W. Forest Home Ave.
Hales Corners WI 53130
Phone: 4145296888
For profit - Corporation
Official CMS provider data, processing date 2026-09-01. Not an endorsement.
- Overall rating vs. the Wisconsin average: level with the average (3.0)
- Overall rating vs. the national average: level with the average (3.0)
- Overall rating vs. the Hales Corners average: level with the average (3.0)
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.
Facility details
Size, ownership, and inspection history as reported to CMS.
| Certified beds | 62 |
| Average residents per day | 55.6 |
| Occupancy | 90% |
| Ownership | For profit - Corporation |
| Chain | COMPLETE CARE (85 facilities) |
| County | Milwaukee |
| Provider type | Medicare and Medicaid |
| First certified for Medicare & Medicaid | 1996-06-10 |
| CMS certification number (CCN) | 525596 |
| Health deficiencies in the latest inspection cycle | 11 |
Staffing and turnover
Staffing hours and turnover are among the most predictive measures CMS publishes.
| Adjusted total nurse staffing hours per resident per day | 4.09 |
| Reported total nurse staffing hours per resident per day | 4.64 |
| Registered nurse turnover | 61.1% |
| Total nursing staff turnover | 64.7% |
| Resident and family council | No |
Fines and penalties
Civil money penalties and payment denials on record, as published by CMS.
| Fines (count) | 1 |
| Fines (total value) | $17,934 |
| Payment denials | 0 |
| Total penalties | 1 |
Questions to ask Complete Care at Hales Corners
- What are the staffing levels on the specific unit my relative would be admitted to, and how do they compare with the figures above?
- How many residents were transferred to hospital in the last year, and for what reasons?
- What was cited at the most recent inspection, and what has changed since?
- Does this facility accept Medicaid on admission, and what happens when private funds are exhausted?
- What is the all-in monthly cost, including therapy, pharmacy, and any ventilator or dialysis surcharges?
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Is Complete Care at Hales Corners highly rated?
CMS rates it 3 out of 5 overall, which CMS labels "Average". Health inspections rate 3, staffing 3, and quality measures 3.
How many beds does Complete Care at Hales Corners have?
CMS certifies 62 beds; the facility reports an average of 55.6 residents per day (about 90% occupancy).
Does Complete Care at Hales Corners have any fines or citations?
Yes. CMS records $17,934 in fines and 0 payment denials for this facility.
Has Complete Care at Hales Corners been cited for abuse?
CMS does not record an abuse citation or Special Focus designation for this facility in the current data.